Fees and funding

There are a number of ways that you can fund your care. Depending on your particular needs and circumstances, you may be eligible for financial support from your local council. Our branch teams will be able to assist you with identifying the best way to fund your care.

If you are looking to access home care services, either for yourself or for a loved one, then you need to alert your local council either independently (by yourself, or through your family or a friend) or via a healthcare professional such as your GP. Your council will then carry out an assessment of your needs to determine what level of support you require. They will then determine what level of financial support you might be eligible for to meet those needs.

If you qualify for funding, the council can organise and pay for your care or on your behalf or give you a cash payment to do so yourself. Whichever option you prefer, we can work with you and whoever funds your care to make sure you get what you need.

If you are not entitled to free or partially-funded home care, or you wish to supplement your care, you can also pay for our services as a private customer. Whichever payment route you choose, Help at Home will provide a quality service that is tailored to your unique needs.

For more information about how care services are funded, visit your local Council website or see: